Cancellation Policy and Make up Lesson Policy


In order to maximize your client’s progress, it is critical that you attend all treatment sessions.  Arriving late or missing appointments impairs your client’s ability to progress, disrupts staff schedules, limits other clients’ abilities to get appointments. Please note the following policy:

 

    1. Since we reserve your appointment time especially for you, cancellations must be made 24 hours in advance. No shows will result of the entire appointment amount being charged to your credit card or to your next appointment.
    2. When you are late, you will lose your time of start from your appointment time. We will apply as much lashes as possible with the remaining time left. Please understand that your technician can not extend your lash time because there may be other customer coming right after. It would not be fair to make other wait.
    3. More than 20-30 mins late, It considered as cancelled. You may have to reschedule

-This agreement will remain in effect for the procedure and all future procedures conducted by BX Lashes.

-I understand that this agreement is binding and I have read and fully understand all information listed above. I represent that I am over the age of 18.

4 Comments

  • Paula Escobar
    Fri Jul 28, 2017 at 1:12 pm

    I want to cancel this appointment for August 4, 2017, at 6:00pm, with Annie.

    I need to reschedule for a sooner appointment with Annie, I will look and see the sooner availabilities and make a sooner appointment.

    Thank you

  • Fatima Ramos
    Wed Aug 02, 2017 at 12:48 pm

    I want to cancel my appointment August 10, 2017, at 12pm- 1:40pm with Stylist Wai in Torrence.

    I need to reschedule for next month instead of this month since I would still be out of town.

    Thank you for your time.

    -Fatima Ramos

  • Iris
    Thu Aug 03, 2017 at 9:43 am

    quiero cancelar mi cita con sammy agosto 4 alas 10 am

  • Kira
    Tue Aug 08, 2017 at 8:21 am

    Confirming my appointment On 8/12/17 at 10am

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